Privacy Policy

Privacy Policy

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1. Introduction

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The protection of your personal data is a priority for us. This privacy policy explains how we collect, use, and protect the data you provide to us via our website and online exchanges, particularly when making appointments and during remote video family constellation sessions.

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2. Data controller

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Controller: Anissa AM – Constellations & Therapies

Status: Sole proprietorship – Liberal profession

SIRET number: [to be completed]

Address: [registered address]

Contact email: contact@anissa-am.com​​

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3. Languages spoken

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Sessions and exchanges are offered in French and English in order to welcome an international audience in a clear and respectful setting.

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4. Data collected

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When you use our contact form, make an appointment, or participate in a video session, we collect the following information:

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Last name

 

First name

 

Email address

 

Phone number

 

Data related to the session (e.g., audio/video recording if applicable and with consent)

 

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This data is provided voluntarily for the purpose of supporting you in your remote family constellation process.

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5. Purpose of collection

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The data you provide is used solely for the following purposes:

To respond to your contact or information requests,

 

Organize and conduct your family constellation sessions via video,

 

Send you administrative information related to your support.

 

This data is not used for commercial or advertising purposes without your explicit consent.

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6. Professional status and legal limitations

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I practice family constellations as a facilitator, without being a psychologist, psychiatrist, or doctor.

As a result, I am not bound by medical confidentiality. Therefore, if serious or compromising information (such as criminal acts) is entrusted to me, I am legally obliged to inform the relevant authorities in order to ensure everyone's safety.

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7. Legal basis

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The processing of your data is based on:

Your consent, in particular when you validate the contact form or make an appointment,

 

The performance of the contract related to the provision of family constellations.

 

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8. Retention period

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Your personal data is retained for a maximum period of 12 months after the end of your last exchange or session, unless otherwise required by law or unless you request early deletion.

Cookies and trackers subject to consent are retained for a maximum period of 13 months. For more information, please see our Cookie Policy.

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9. Data recipients

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Your data is only accessible to authorized persons within our organization. It is never disclosed to third parties, unless required by law or with your prior consent.

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10. Your rights

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In accordance with the General Data Protection Regulation (GDPR), you have the following rights: access, rectification, erasure, objection, restriction, and portability.

To exercise your rights, contact us at: contact@anissa-am.com.

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).​​​

 

11. Security

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We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure, or destruction.

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12. Changes

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We reserve the right to change this privacy policy at any time. In the event of a significant change, we will notify you via our website.

If you have any questions about our privacy policy or exercising your rights, please do not hesitate to contact us.

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Last updated: 09/09/2025